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Privacy and Settings
Cancellation and Refund Policy
  1. Pricing

 

The AED Days 2023 has the following pricing (all prices are subject to a 23% vat rate):

 

Early Bird Ticket: until 25th April

  • Talks Physical: 50€
  • Virtual: 30€
  • Dinner: 50€
  • Visits: 50€

Regular Ticket: 26th April – 21st May

  • Talks Physical: 70€
  • Virtual: 50€
  • Dinner: 50€
  • Visits: 50€

Last Chance Ticket: from 22nd May

  • Talks Physical: 90€
  • Virtual: 70€
  • Dinner: 50€
  • Visits: 50€

 

The prices do not include VAT, which is applicable in all tickets and purchases.
If you are not purchasing from Portugal and you are not representing a company, you may be entitled to a purchase without the VAT tax. Please, contact AED Cluster Portugal (aed@aedportugal.pt) if that is the case.

 

  1. Payment and payment methods:


Upon registration to the AED Days 2023, participants must pay their registration fee and any additional fees.
The payment is done exclusively through the website and by credit or debit card.
The following networks are accepted: Visa, Mastercard and American Express.

All card data is collected safely and securely.
The data is processed by Stripe, and all transactions are subject to their terms and conditions. By submitting your payment information, you agree to be bound by Stripe's terms and conditions. For more information on how Stripe processes your data, please refer to their Privacy Policy available at https://stripe.com/privacy.

  1. Invoicing

Invoices will be processed within 30 days after the conclusion of the event. In order to ensure a smooth invoicing process, please provide the invoicing data upon registration by filling out the designated fields in the registration form.

 

  1. Refund Policy


Cancellation by the organizer: In the unlikely event that the AED Days 2023 must be cancelled by the organizer, participants will be entitled to a complete refund of their registration fee as well as any additional fees that were paid for the Visits and Dinner.

It should be noted, however, that the organizer cannot be held liable for any other expenses incurred by participants, including travel and accommodation costs.

It is important to note that the organizer does not offer refunds in the case of rescheduling the event.


Cancellation by the participant: If a participant wishes to cancel their registration for the AED Days 2023, the Visits or the Dinner, they must submit a written request to the event organizer by e-mail.

The following refund policy will apply:

  • Requests received more than 30 days before the event start date will receive a full refund.
  • Requests received between 7-30 days before the event start date will receive a 50% refund of the registration fee.
  • No refunds will be issued for requests received less than 7 days before the event start date or for no-shows at the event.

 

  1. Changes to Tickets or refunds:

 

In the event that a participant wishes to make changes to their registration or requesting a refund, the organizer may choose to process the amount using stripe or bank transfer, depending on the specific circumstances.

Participants will be required to provide their IBAN account information to receive a bank transfer.

The organizer reserves the right to make the final decision on which method to use for each individual case.

 

  1. Substitution Policy:

If a participant is unable to attend the AED Days 2023, they may nominate a substitute participant at no extra cost. The organizer must be notified of any substitution in writing by email, prior to the event start date.

The substitute participant must be under the same ticket conditions of the previous one.

 

  1. Eligibility Requirements for Discounted Registration Types

 

Registration fees for the AED Days 2023 vary based on the registration type selected.

Participants are not required to provide proof of their eligibility for the discount during the registration process. However, the organizer reserves the right to request proof of eligibility at any time, and failure to provide proof may result in the participant being charged the full registration fee.

If it is discovered that a participant has selected a discounted registration type without meeting the eligibility requirements, the participant will be charged the full registration fee and may be prohibited from attending future events organized by AED CLUSTER PORTUGAL.

 

  1. Verification and Fraud Policy

 

The organizer reserves the right to verify the accuracy of the information provided during registration, including proof of eligibility for discounted registration types.

The organizer may take appropriate action in cases of misrepresentation or fraud, which may include charging the participant the full registration fee, prohibiting the participant from attending future events, or pursuing legal action if necessary.

The organizer may also share the participant's information with law enforcement agencies or other relevant parties if fraud is suspected or confirmed.